& Exchange Policies
Hi there fam,
I firstly want to thank you for taking interest in purchasing from my shop. your support means the world to us. myself and my team are honored to bring you merchandise and apparel that you will be proud to wear and that will serve you well.
Our shipping procedures are as follow; and remember if you have any questions or concerns you can always reach out and we will be happy to help you.
shoot us an email at:
All ORDERS ARE FULFILLED BY MS.JADE HERSELF WITHIN'
1-5 BUSINESS DAYS.
JADE PRIDES HERSELF IN BEING ETHICAL AND PERSONABLE IN HER DELIEVERY AND USED BIO-DEGRADABLE TISSUE PAPER AND HEMP CHORD TO WRAP ALL PRODUCTS.
all orders ALSO FEATURE PERSONALIZED MESSAGES and touches.
once your order has been fulfilled, you will receive shipping and order confirmation via email.
if you have any questions or notices a mistake in the input of your information, please use the contact tab or email and we will be happy to assist you.
if a product you received is not up to your standards, we will issue you a full refund, shipping not included, within 14 business days of receiving your item(s), as long as they are still in new, unused, and unwashed condition.
all returns are subjected to review before refund is applied.
for information on steps to follow or if you have any questions.
we apologize ahead of time if we did not meet your standards in the products we produce. if you would like to provide, we would love to hear your feedback so we can better serve our loyal customers.
for concerns or suggestions, please email us at:
if you would simply like to exchange your item(s), please email
and we will be happy to help accommodate your needs.
we are here for you and will do everything we can to see to it your needs are met and fulfilled.
thank you for everything.
jade struck and team.